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College Diploma - Hospitality - Hotel Operations Management (H133)

George Brown Polytechnic

St. James — Toronto, Ontario, Canada

Study Level
Diploma · 2-Year Undergraduate Diploma
Duration
To be confirmed
Study Mode
To be confirmed
Next Intake
September 2027
Tuition Fee
CAD 17,265
Application Fee
CAD 110
Scholarships Available
None listed
Post-Study Work Information
Post-Graduation Work Permit (PGWP): Verify before applying
Application Status
Open — confirm with Eagle Link (Not confirmed)

Program information is subject to institution confirmation. Fees, deadlines, intakes and entry requirements may change.

Overview

The Hospitality – Hotel Operations Management program exposes students to current and best practices in: Front office Food and beverage Marketing and sales Conferences and catering Students will receive industry certification in food safety, responsible alcohol beverage service and first aid (CPR). The graduate demonstrates the ability to: Support an industry and workplace service culture by adopting a positive attitude and professional decorum, accommodating diverse and special needs and contributing as a team member. Deliver customer service and solutions that anticipate, meet and/or exceed individual expectations, as well as organizational expectations, standards and objectives. Use marketing concepts, market research, social networks, sales and revenue management strategies, relationship management skills and product knowledge to promote and sell hospitality services, products and guest experiences. Apply business and revenue models as well as basic accounting, budgeting, financial and administration skills to support the effective management and operation of a variety of organizations delivering hospitality services and products. Comply with relevant organization and workplace systems, processes, policies, standards, legal obligations and regulations, and apply risk management principles, to support and maintain efficient, safe, secure, accessible and healthy hospitality operations. Use appropriate technologies to enhance the quality and delivery of hospitality services, products and guest experiences and to measure the effectiveness of hospitality operations. Keep current with hospitality trends and issues, and interdependent relationships in the broader tourism industry sectors to improve work performance and guide career development. Use leadership, teamwork, conflict and relationship management skills and tools, as well as knowledge of organizational behaviour, labour relations, employment standards and human rights to contribute to a positive work environment. Respond to issues and dilemmas arising in the delivery of hospitality services, products and guest experiences by using and promoting ethical behaviour and best practices of corporate social responsibility and environmental sustainability.
Faculty / school
—
Field of study
—
Credential
2-Year Undergraduate Diploma
Relationship
Available Through Eagle Link

Entry Requirements

Entry requirements will be confirmed by the institution or authorized partner before application.

English-language requirements

English-language requirements will be confirmed by the institution or authorized partner before application.

Fees & Costs

Tuition fee
CAD 17,265
Application fee
CAD 110
Deposit required
Not listed
Estimated other compulsory fees
Not listed — confirm with Eagle Link.

Institution fees are paid according to the institution's instructions. Any Eagle Link service fee is shown on an Eagle Link invoice before payment. See our Payments Policy.

Scholarships

No scholarship is currently listed for this program. Explore scholarships and funding.

Scholarships are competitive and may change, close or be withdrawn. Eagle Link does not guarantee that any student will receive a scholarship.

Intakes & Deadlines

Upcoming intakes
September 2027, September 2028, September 2029
Application deadline
Confirm with Eagle Link
Application status
Confirm with Eagle Link
Intake availability
Not confirmed

Campus & Location

St. James

Toronto, Ontario, Canada

200 King Street East

St. James campus, photo 1 St. James campus, photo 2 St. James campus, photo 3 St. James campus, photo 4

Post-Study Work / Immigration Information

Please confirm current eligibility with Eagle Link before applying.

Post-Graduation Work Permit (PGWP)
Verify before applying

Graduating from a designated learning institution does not automatically make a student eligible for a PGWP; not every program at a DLI qualifies, and eligibility can depend on the program, language results, field of study and other requirements.

Official source

Eagle Link does not guarantee visa approval and does not make immigration decisions.

About the Institution

George Brown Polytechnic opened its doors in 1968, welcoming just over 2,000 students. In addition to programs in construction, early childhood education, dental services and the culinary arts – subjects they continue to teach – George Brown once offered programs that might not be quite as relevant today, like sign writing or watchmaking. Believe it or not, they even prepared students for careers at sea through a marine engineering program. Since then, the student population has grown to over 30,000. People come to George Brown from across the Greater Toronto Area, the country and the world to...

View George Brown Polytechnic

Program information last verified 8 October 2026.